As experienced members of the organization, people are expected to deliver outcomes either through leading teams or influencing outcomes through their technology OR management capacity within organizations. This program helps experienced professionals build conversational capability in working with teams, clients and other members of the ecosystem. Some of the key topics covered are:
- Understanding of what conversations are and how different are they from communication
- A hands-on exercise to reflect on their block and fears related to conversations
- Understanding of conversational biases
- Understanding a multi-generational workplace
- Casual Vs Formal conversation – what is appropriate
- How to encourage conversations in a hybrid work environment
- Conversations in the Digital world (Tools, platforms and in-person)
- Key takeaways in terms of habits